About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Product Owner liaises between business units, technology staff, and support teams to facilitate product development. This role directly interfaces with software development, architecture, user experience, and operations experts to represent the voice of the customer/user. Working as part of an agile team, the Product Owner defines, documents, and clearly articulates requirements to the delivery team. Due to the nature of this position, the applicant needs the ability to work from home or during off-hours as necessary.

Essential Functions

Product Development

• Lead in creation of functional and nonfunctional requirements in collaboration with product management and engineering teams
• Prioritize and refine backlog and work with engineering to design and build product
• Create drafts of features and user stories with acceptance criteria to seed product backlog to begin the grooming process

Business Partnering

• Act as subject-matter expert for assigned area, performing the role of product owner on an agile team
• Represent the voice of the customer by developing deep expertise and empathy for customers and learners who use our services and software products
• Communicate in an effective, timely, and efficient manner with business owners and the agile delivery team, ensuring the successful delivery of software during each iteration
• Develop rapport and trust with business owners, key stakeholders, and a highly technical development team
• Demonstrate work at the end of each iteration to key stakeholders and assist in authoring supporting technical documentation for delivered features

Minimum Qualifications

• Bachelor’s degree
• 2-4 years of experience in a product owner and/or business analyst role (or similar) in an agile software development environment, including a strong working knowledge of methodology, user stories, and iterative development
• Strong analytical skills and attention to detail, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Excellent oral and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject-matter experts throughout the entire lifecycle of a product
• Excellent time management skills, including the prioritization of tasks and controlling scope
• Ability to reconcile key stakeholder interests, conflicting priorities, and business strategy and influence without formal management authority
• Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

• Bachelor’s degree in technology or a business-related field
• Agile certification (e.g., Certified Scrum Product Owner/CSPO, Scaled Agile Framework/SAFe)

 
Application Process

To apply for this position, please visit the Shorelight Careers page  to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight Education is an Equal Opportunity Employer.