Human Resources Business Partner, Southeast and North Asia
Shorelight Education is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
The Human Resources Business Partner (HRBP) plays a central role in linking Shorelight’s global human resources strategy to local business with the goal of supporting our small but rapidly expanding staff in the Southeast and North Asia regions (Thailand, Vietnam, Malaysia, Indonesia, South Korea, Hong Kong, Macao, Taiwan, and Japan). This individual liaises between his or her region and global Human Resources to assess needs and deliver services such as employee recruitment, performance management, compensation, compliance, employee benefits, and payroll and talent management. In collaboration with HR leadership, the HRBP partners with business leaders to implement HR strategies that foster organization and talent development for the region.
This dynamic, challenging, and exciting role requires a hands-on, self-motivated individual who seeks professional growth and international exposure. The successful candidate possesses excellent communication skills, strategic thinking and planning ability, ability to quickly adapt to changing demands, and agility to function in a fast-paced, often fluid and innovative environment.
This position is located in Bangkok and reports to the Human Resources Director in Boston.
- Develop in-depth understanding of the region to translate strategic and tactical business plans into talent-oriented plans
- Partner with business leaders to develop and implement HR and recruitment strategies to support business initiatives and deliver results
- Provide support in a strategic and value-added manner in areas that impact the attraction, development, and retention of talent
- Develop and foster relationships at all levels within the region; serve as a trusted advisor to all region staff
- Collaborate with larger HR team to align practices across global organization
- Serve as change agent and champion in support of HR and business-related initiatives
- Partner with local leadership on organizational design, skills assessment, workforce, and succession planning
- Lead full-cycle recruitment for the region, in partnership with Talent Acquisition
- Develop talent acquisition strategies that align with short- and long-term workforce plans
- Use a variety of channels and methods to improve effectiveness and efficiency of the region’s recruiting process
- Manage the onboarding and offboarding process for the region, including drafting employment documents, coordinating new-hire training schedules, handling all visa requirements, and closing out all employment-related matters for departing employees
- Partner with managers to ensure employees are positioned for success (e.g., through performance planning, goal setting, development plans, evaluations, and offboarding)
- Work with managers and employees throughout the region to coach, facilitate problem solving, and develop employee relations practices that contribute to and enhance workplace culture, fostering a positive environment
- Provide counsel and ensure prompt resolution of all legal-related matters, ensuring that appropriate parties are consulted throughout the process
- Provide support for all talent-related activities in the region, including in-country support when needed
- Develop tools to build leadership capabilities to address and resolve employee relations issues
- Collect and analyze internal and external data to identify trends and recommend solutions to improve performance, retention, and employee experience
- Collaborate with local partners across the region to align and improve global HR policies and practices, ensuring compliance with local laws
- Manage employee programs, including performance management, professional development, employee benefits, and compensation
- Prepare monthly payroll for the region in conjunction with the Finance department in HQ
- Perform other ad hoc HR duties and projects as required
- Bachelor’s degree in human resources, business, or a related field
- 7+ years’ combined experience in recruitment and business partnership
- Working knowledge of core HR functional areas, including compensation, talent acquisition, performance management, and compliance
- Experience developing and delivering customer-focused HR services and programs in a global company
- Excellent communication skills, particularly in communicating changes within the organization and coaching team members and managers to help them navigate change
- Fluency in written and spoken English
- Demonstrated ability to build collaborative relationships throughout an organization despite geographic and time zone challenges
- Strong experience with Microsoft Office and applicant tracking systems
- Open minded, resilient, good interpersonal skills, ability to work independently and with a team
- Ability to travel in region as needed
- Master’s or certificate degree in business or human resources management
- Experience developing talent management programs
- Experience preparing payroll and managing employee benefits plans
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Shorelight Education is an Equal Opportunity Employer.