Director, Career Accelerator ProgramBoston, Massachusetts
Shorelight Education is reinventing the international education experience for students worldwide. Based in Boston, the company works directly for top-ranked American universities to help build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
The Director, Career Accelerator Program (CAP), manages Shorelight’s career development and preparation initiatives for students across our U.S. partner university campuses. The Director, CAP, establishes a vision for CAP, facilitates curriculum and content creation and delivery, and manages employer relationships as well as secures new internship opportunities near our partner campuses across the United States and globally in diverse industries.
Reporting to the Senior Director, Academic Affairs, this individual serves as the main contact to the partner and campus leadership teams on all internship-related matters, building and nurturing relationships with U.S. employers who host interns. The Director, CAP, also has dotted-line management for CAP Managers and Advisors on each partner campus who work directly with students, pairing them with internship opportunities and serving as a local contact to nurture employer relationships and promote the organizations.
The Director, CAP, is a skilled team player who can successfully lead the establishment of enriching internship experiences for international students, including accountability for all start-up and continuity details across all partners.
This position requires 30% travel (primarily domestic with limited international).
The Director, CAP, provides strategic data-informed leadership partnering with campuses’ career centers and advising professionals, as well as faculty and other external stakeholders, to provide students with the guidance, resources, and opportunities needed to launch their professional lives.
Strategy and Data Management
- Develop key performance indicators, regularly monitor metrics, and use data to continually refine and improve the program to ensure the best experiences for students and employers
- Lead and oversee developing, planning, organizing, marketing, and directing the delivery of CAP services
- Explore avenues for increased collaboration across a network of career services offices to increase opportunities for students
- Develop an account management approach to corporate relationships to increase the number of corporate partnerships in terms of industry, function, and geography
- Manage internship program operations, including ensuring systems and procedures are established and that on-the-ground teams, employers, and students have consistent operational processes and policies
- Take overall responsibility for internship logistics and resolving workplace issues
- Connect with campus leadership teams, key university partner staff, and Shorelight Education colleagues to establish trust and partnerships
- Liaise with university career services divisions to ensure that existing services are leveraged and integrated, and that strong relationships are built between all career development resources for students
- Create and manage full lifecycle internship recruitment process to scale to more than 5,000 international students annually
- Ensure Career Accelerator elements of the Shorelight Signature Student experience are supported and delivered on all fully implemented program sites
- Secure new internship opportunities and cultivate and manage existing and new employer relationships to develop and implement long-term partnerships
- Continually foster external relations and corporate partnerships to grow internship placement opportunities
- Ensure that employer relationships and internship opportunities adhere to the high standards of Shorelight and the partner universities, and work to continuously improve the Career Accelerator and the internship experience
- Recruit, develop, and retain team members to ensure productivity and engagement
- Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
- Provide coaching, counseling, and corrective action (when necessary) to team members
- Foster a culture that reflects Shorelight’s values
- Bachelor’s degree
- 5+ years of experience in career services or internship placement with international students
- Demonstrated ability to develop new business, including prospecting, planning, and closing skills; attainment of goals; and consultative, value-based approach
- Excellent written and verbal communication skills, including ability to create convincing and strategic proposals, documentation, and presentations
- Experience recruiting, leading, motivating, coaching, developing, and retaining staff
- Eligibility to work in and travel freely to and from the United States without sponsorship
- Knowledge of career services; employer, alumni, and faculty needs and expectations; recruiting and staffing methods; and employment trends
- Excellent time management, project management, prioritization, and organizational skills
- Results focus and strong management skills with the flexibility to handle multiple tasks
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Background Check Required — Education, Criminal, Identity
Shorelight Education is an Equal Opportunity Employer.